Students and other stakeholders have the right to contest a policy or practice of Southwest Tech or an action by College staff that is considered improper or unfair, or where there has been deviation from or misinterpretation/misapplication of a practice or policy unrelated to discrimination.
All complaints must first be filed with Southwest Tech using the Southwest Tech Complaint Form. The form must be filled out and signed. Be sure to “print” a copy for your files. Be sure to hit the “submit” button at the bottom of the page when you complete the form and are ready to send it forward. This form will be reviewed and forwarded to the appropriate party for action.
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The Wisconsin Technical College System (WTCS) will only review complaints after students attempt to resolve the matter with Southwest Tech. The WTCS will only review complaints at the state level in three categories defined by the U.S. Department of Education as follows:
- Complaints that allege violations of Wisconsin consumer protection laws, including but not limited to false advertising;
- Complaints that allege violations of Wisconsin laws related to the licensure of postsecondary institutions; or
- Complaints relating to the quality of education or other State or accreditation requirements.
A student who reasonably believes that a violation has occurred in one or more of these categories may file a signed, written complaint on the official Student Complaint Form.