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Office Support Specialist
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The Office Support Specialist program provides challenging hands-on experience using word processing, spreadsheet, database, presentation, desktop publishing, and personal information management software. Creating, formatting, and editing business documents are the focus of this one-year program.
Career Opportunities
High demand for qualified office support specialists is expected to continue far into the 21st century. As computer skills become predominant in all aspects of office employment, the need for highly skilled office workers will make the office support specialist an excellent career choice. Employment opportunities are available in a wide range of offices and firms such as health, manufacturing, insurance, education, government, real estate, and others. Possible employment may include:
- Office Support Specialist: Works with a variety of software applications; retrieves and enters computer information to assist management in decision-making responsibilities.
- Office Assistant: Performs a variety of office duties that could include handling customer relations, setting up meetings, and handling correspondence.
- Receptionist: Serves as the front line office person meeting/greeting customers, answering telephones, and performing other general office duties.
- Office Clerks: Completes a broad range of administrative tasks that could include answering telephones, typing, filing, and data entry.
- Information Clerks: Provides administrative and clerical support in a variety of settings, maintains records, collects data and information, and responds to customers’ questions/concerns.
Helpful Academic Background
- Good communication, writing, and computer skills
Program Outcomes
At the completion of this program, graduates will be able to:
- Demonstrate effective workplace communications.
- Apply technology skills to business and administrative tasks.
- Perform routine administrative procedures.
- Manage administrative projects.
- Maintain business relationships.
- Model professionalism in the workplace.
Program Basics
- Technical diploma, requiring a minimum of one year to complete.
- Day and evening classes.
- High school articulation courses accepted.
- Financial aid available.
- Classes start in August or January.
- The Office Support Specialist program is the entire first year of the two-year Administrative Professional program; therefore, the courses are 100 percent transferable to the Administrative Professional associate degree program.
- Administrative Professional associate degree program can be completed in two additional semesters either online or face to face.
- Modified plan available.
Program Admission Requirements
- Complete required assessment testing.
- Complete the application form.
- Interview with counselor.
- Pay a $30 nonrefundable application fee.
- Submit high school and any postsecondary transcripts.
- Students may re-apply to be admitted to a program for which they initially do not meet the Student Academic Achievement Plan (SAAP) criteria after they follow the additional courses and alternate program sequence prescribed for them.
Program Fees
Please contact Student Services at 800.362.3322, Ext. 2354, or email student-services@swtc.edu for current fee information.
A Program Fee list is provided (please note the costs are approximate and based on the current academic year).
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