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Administrative Professional
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The Administrative Professional program prepares you to be a vital member of today's office team. As an administrative professional, you will be equipped with the latest technology, communication, and professional skills. The program will focus on developing knowledge of administrative office procedures along with needed skills in today's software packages including word processing, spreadsheet, database, web/desktop publishing, presentation, and personal information management. With experience and additional training, you will have the potential for supervisory positions.
Career Opportunities
Employment opportunities remain excellent in this field. Job openings are available in virtually every type of business or institution and in almost every geographic area. The demand for workers with office technology skills has been greater than the supply for the past ten years. This shortage of qualified workers is expected to continue as business, industry, and governmental services expand. Graduates of this program may find employment in a variety of jobs such as:
- Office Support Specialist: Works with a variety of software applications; retrieves and enters computer information to assist management in decision-making responsibilities.
- Receptionist: Serves as the front line office person meeting/greeting customers, answering telephones, and performing other general office duties.
- Office Clerks: Completes a broad range of administrative tasks that could include answering telephones, typing, filing, and data entry.
- Information Clerks: Provides administrative and clerical support in a variety of settings, maintains records, collects data and information, and responds to customers’ questions/concerns.
- Administrative Professional/Administrative Assistant: Prioritizes and performs multiple office tasks for one or several executives and could include arranging meetings/travel, taking meeting minutes, composing correspondence, filing, and supporting other staff.
- Executive Secretary/Secretary: Performs routine clerical and organizational tasks, composes messages, schedules appointments, and supports other staff.
- Customer Service Representatives: Interacts with customers on behalf of an organization, provides information about products/services, and responds to customer complaints.
Is This Occupation for You?
Students entering the Administrative Professional program should:
- Have a basic knowledge of spelling, punctuation, grammar, and vocabulary.
- Be poised and possess a pleasant personality.
- Have an aptitude for office skills and work well with people.
Program Outcomes
Employers will expect a graduate of this program to:
- Demonstrate effective workplace communications.
- Apply technology skills to business and administrative tasks.
- Perform routine administrative procedures.
- Manage administrative projects.
- Maintain business relationships.
- Model professionalism in the workplace.
Program Basics
- Associate degree, requiring at least two years to complete. Second year of program can be completed either online or face to face.
- Day and evening classes
- High school articulation courses accepted
- Financial aid available
- Classes start in August or January
- Modified plan available
About the Program
- Associate degree - at least two years to complete
- Day and evening classes
- High school articulation courses accepted
- Financial aid available
- Classes start in August or January
- Some classes available as telecourses or online
- Modified plan available
- Medical Terminology can be taken as an elective in the Administrative Professional program to open even more doors for medical office positions.
Helpful Academic Background
- Good communication, writing, and computer skills
Program Admission Requirements
- Complete required assessment testing.
- Complete the application form.
- Interview with counselor.
- Pay a $30 nonrefundable application fee.
- Submit high school and any post-secondary transcripts.
- Students may re-apply to be admitted to a program for which they initially do not meet the Student Academic Achievement Plan (SAAP) criteria after they follow the additional courses and alternate program sequence prescribed for them.
Technical Skill Attainment
This TSA (Technical Skill Attainment) scoring guide will be used to document your attainment of technical program outcomes for the Administrative Professional Degree. To meet the requirements on the scoring guide, you will be asked to draw upon the skills and concepts that have been developed throughout the program and are necessary for successful employment in your field. Results will be used to inspire continual improvement of teaching and learning in Wisconsin Technical College System. In addition, this assessment will provide feedback to you about your performance.
Program Fees
Please contact Student Services at 800.362.3322, Ext. 2354, or email student-services@swtc.edu for current fee information.
A Program Fee list is provided (please note the costs are approximate and based on the current academic year).
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